State Farm® Insurance Agent Smit Shah
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Hudson
October 3, 2025
5
out of
5
rating by Susan Hudson
"I cannot say enough good things about this office. Super responsive, knowledgeable, always helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Elle Geers
September 15, 2025
5
out of
5
rating by Elle Geers
"We worked with Jon Carpenter to convert my fiancé’s preexisting policy into home and auto insurance for our first home! Jon was incredibly helpful, and is the easiest person to contact of anyone across the board in our process of buying a home. He goes out of his way to respond and set up quotes very quickly, explain everything in a way that’s actually easy to understand, has realistic recommendations tailored to us, and enabled us to make a truly informed decision about something that was previously very intimidating to us. We genuinely feel like we’re in good hands and are set up with a fair policy that will cover us well if anything comes up."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Zachary Parker
September 11, 2025
5
out of
5
rating by Zachary Parker
"Smit and his team took great care with my situation. Any question asked was answered with confidence."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Amanda Herrin
September 3, 2025
5
out of
5
rating by Amanda Herrin
"Great customer service they are friendly, helpful and make everything easy to understand. Thank you!"
We responded:
"Amanda- thank you for the amazing feedback and kind words! We love having you as our client!"
Justine Bartkowicz
August 21, 2025
5
out of
5
rating by Justine Bartkowicz
"Excellent food every time!! I love their platters!"
Shrikant Patel
August 16, 2025
5
out of
5
rating by Shrikant Patel
"Great service, and amazing experience getting my insurance needs taken care of. Really recommend them!"
We responded:
"Hello, We really appreciate the kind words and such positive feedback. Great to hear that you had such a positive experience with our local, Smit Shah State Farm Insurance Agency."
Shafil Ali
August 7, 2025
5
out of
5
rating by Shafil Ali
"Amazing services provided by Mr. Smit...the whole process went so smooth ... Highly recommended"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re always here to help @smit shah State Farm Insurance Agency!"
Manan Gor
August 7, 2025
5
out of
5
rating by Manan Gor
"I had an outstanding experience with State Farm agent Smith Shah. From the moment I reached out, they were incredibly responsive, knowledgeable, and genuinely committed to helping me find the best coverage for my needs. They took the time to explain all my options clearly and made sure I felt confident in my decisions. The level of customer service was exceptional-friendly, professional, and truly personalized. I highly recommend Smith Shah - State Farm Insurance Agent to anyone looking for reliable insurance and top-notch support. Thank you for making the process so smooth and stress-free!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tabitha Martin
August 7, 2025
5
out of
5
rating by Tabitha Martin
"He is very helpful with answering questions and very quick to respond when he is messaged!"
We responded:
"Thank you so much for your kind words and positive review! All of us at Smit Shah State Farm Agency truly appreciate your feedback and are delighted to hear that you had a great experience with us. Providing exceptional service to our clients is always our top priority. If you ever need assistance or have questions in the future, please don’t hesitate to reach out to our office via call or text @ 309-674-4085. We look forward to continuing to serve you!"
Dr Amer Al-Radaideh
June 2, 2025
5
out of
5
rating by Dr Amer Al-Radaideh
"We had a great experience working with Smit ! He took care of our insurance needs quickly and efficiently. He’s very responsive, always available to answer questions, and handled everything in a professional manner. Highly recommend him if you're looking for someone reliable and easy to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Deandra Franklin
June 1, 2025
5
out of
5
rating by Deandra Franklin
"I have had no problem with anything with Smit Shah's company!!!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sherry Dixon
May 31, 2025
5
out of
5
rating by Sherry Dixon
"State Farm is always quick to resolve any problems I may come across!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kedar Shah
May 30, 2025
5
out of
5
rating by Kedar Shah
"Smit is the best! Super helpful, knowledgeable, and always quick to respond. He made the whole insurance process easy and stress-free. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Vaibhavi Talati
May 30, 2025
5
out of
5
rating by Vaibhavi Talati
"Smit is always responsive and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
rasminprajapati 1111
April 21, 2025
5
out of
5
rating by rasminprajapati 1111
"Excellent service Good Care"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kyle P.
March 14, 2025
5
out of
5
rating by Kyle P.
"Jon was super helpful when picking out a new policy. He explained everything clearly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Smit Shah State Farm Insurance office. If you ever have any questions or need assistance, we’re here to help!"
Martine Trenton
January 16, 2025
5
out of
5
rating by Martine Trenton
"Excellent service above and beyond"
We responded:
"You kind words are greatly appreciated! We love having you as our client and allowing us to serve you for your insurance needs!"
Hunter Zielinski
July 18, 2024
5
out of
5
rating by Hunter Zielinski
"Jon Carpenter provided me an excellent experience! He was respectful and considerate of my turbulent work schedule. He worked with me through the tedious and complicated process of switching insurance providers. He explained everything in a way that I could understand and encouraged me to ask questions. Overall, great experience!"
We responded:
"Thank you for your 5 Star review of our office and Jon! We are happy to have you as a customer of Smit Shah State Farm! So glad Jon could help you with your auto and home insurance needs! "
K Z
July 18, 2024
5
out of
5
rating by K Z
"Jon is so knowledgeable and helpful!! He helped my son navigate through his insurance needs. He (and myself) have such a better understanding of the different types of insurance offered. Definitely a good choice, switching over to state farm! Thanks again Jon, for your patience. Looking forward to giving you more business in the future 😊"
We responded:
"Thank you for your 5 Star review of our office! We are happy to have you as a customer of Smit Shah State Farm! So glad we could help you with your insurance needs and the wonderful experience you had with Jon! "
Jack Carter
July 15, 2024
5
out of
5
rating by Jack Carter
"An agent from his office called me to try to save me some money. Progressive jacked my rates up another $60 recently so it was good timeing. I'm in South Carolina now, but he was a nice dude and seemed like he cared. Thanks for trying John. I'll try an office locally and see if they can help me."
We responded:
"Jack - Thank you for an amazing rating and feedback! We love making Auto, home, and life insurance affordable for our customers while offering them the best personalized option! We are glad that you had such positive experience with our office and appreciate you as one of our best customers with Smit Shah State Farm Agency!"
Emanuel Roberts
May 31, 2024
5
out of
5
rating by Emanuel Roberts
"The new secretary, Jonathan, was very helpful in helping me review my policy and making sure I had the coverage I needed. 10 stars"
We responded:
"Emanuel - Thank you for this fantastic review and kind words! Jonathan is one of the best part of our Insurance Agency and truly believes in helping each and every customer in a personalized manner. Appreciate the feedback and we are glad to have you as our customer!"
Lillian Blake
May 22, 2024
1
out of
5
rating by Lillian Blake
"Smit's new secretary, John, just loves to talk to adults as if they're his children! Hung up on me because I told him NEVER to talk to me like that again. Poor representation for Smit and State Farm!!!"
Shrikrushna Sonawane
April 2, 2024
5
out of
5
rating by Shrikrushna Sonawane
"Very supportive, kind and provided good service."
We responded:
"Thank you for your awesome review! We are available 24x7 to meet all your insurance needs. We are truly grateful to have you as our client!"
Isteam User
March 31, 2024
5
out of
5
rating by Isteam User
"We have used State Farm Agency and specially with Smit Shah, it has nothing but an amazing experience. Smit Shah and his staff are ready to help and guide you for all your needs. Our business is small and they have helped us always."
We responded:
"Thank you so much for sharing your experience with us and taking the time to leave such a great feedback! We are always a text, call or an email away in assisting other small business owners such as yourself. We are glad to have you as our client and hope to keep serving you with all of your insurance needs!"
Andrea Georgi
March 24, 2024
5
out of
5
rating by Andrea Georgi
"Smit and staff provided the best service possible!! Thanks for all the help when I was in jam and needed answers and good help!!"
We responded:
"Thank you Angie for such a fantastic review. We greatly appreciate you supporting our small business in our local community!"